Terms & Conditions

1. Acceptance of these terms

By accessing aigentic.media (the “Site”) or engaging AIgentic Media (“AIgentic”, “we”, “us”) for any service, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Site or our services.

2. Definitions

• Client / you — any individual or entity that accesses the Site or engages our services.
• Services — the AI-related design, development, consulting, and related services we provide, including AI agents, voice agents, AI websites, mobile apps, automation, and chatbots.
• Deliverables — the work product we create for you under an engagement.
• Engagement — a specific project defined in a proposal, quote, statement of work, or order accepted by both parties.

3. Our services

We design, build, and deploy AI solutions tailored to each client. The precise scope, timeline, and price of any work are defined in the applicable Engagement document. In the event of a conflict, the Engagement document prevails over these general terms for that project.

4. Quotes, orders & fees

• Proposals and quotes are valid for the period stated in them and are not binding until confirmed in writing by both parties.
• Fees, payment schedules, and any third-party costs (e.g. AI usage, hosting, licences) are set out in the Engagement.
• Unless stated otherwise, invoices are payable within [[ payment term, e.g. 14 days ]] of the invoice date.
• Prices are exclusive of applicable taxes unless expressly stated otherwise.

5. Client responsibilities

You agree to provide accurate information, timely feedback, and any access or materials we reasonably need to deliver the Services. Delays or inaccuracies in the information you provide may affect timelines and cost.

6. Intellectual property

You retain ownership of the content and materials you provide to us. Upon full payment, ownership of the custom Deliverables created specifically for your Engagement transfers to you, except for: (a) any pre-existing tools, libraries, frameworks, or know-how we use, which remain ours and are licensed to you for use within the Deliverables; and (b) third-party components, which remain subject to their own licences.

7. AI-generated outputs

Some Deliverables may incorporate outputs generated by AI models. AI outputs can contain errors or unexpected results and should be reviewed before use in production or in any decision with legal, financial, or safety implications. We do not warrant that AI outputs are error-free, and you remain responsible for how Deliverables are used.

8. Confidentiality

Each party agrees to keep the other party’s non-public information confidential and to use it only for the purposes of the Engagement. This obligation survives the end of the Engagement.

9. Website use

You agree not to misuse the Site. In particular, you must not:

• attempt to gain unauthorised access to the Site or its systems;
• use the Site to distribute malware or unlawful content;
• copy, scrape, or reproduce Site content without permission; or
• interfere with the normal operation of the Site.

10. Warranties & disclaimers

We provide the Services with reasonable skill and care. Except as expressly stated, the Site and Services are provided “as is” without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

11. Limitation of liability

To the fullest extent permitted by law, AIgentic shall not be liable for indirect, incidental, or consequential damages, or for loss of profits, data, or goodwill. Our total liability arising out of or in connection with an Engagement shall not exceed the fees paid by you for that Engagement. Nothing in these terms limits liability that cannot be limited by law (such as for death or personal injury caused by negligence, or fraud).

12. Indemnification

You agree to indemnify us against claims arising from content or materials you provide, or from your unlawful use of the Site or Deliverables.

13. Term & termination

Either party may terminate an Engagement as set out in the applicable Engagement document, or immediately if the other party commits a material breach that is not remedied within a reasonable period. On termination, you agree to pay for Services performed up to the termination date.

14. Changes to these terms

We may update these Terms from time to time. The current version is always available on this page, with the “Last updated” date reflecting the most recent changes. Continued use of the Site after changes take effect constitutes acceptance of the updated Terms.

15. Governing law & jurisdiction

These Terms are governed by the laws of [[ governing-law country/state ]], and the courts of [[ place of jurisdiction ]] shall have exclusive jurisdiction, without prejudice to any mandatory consumer-protection rights.

16. Contact

Questions about these Terms? Contact us at [[ contact@aigentic.media ]] or at the address in our Imprint.